Privacy Policy kopi77 – Malaysia Player Data Protection

Welcome to the kopi77 Privacy Policy. This document explains how kopi77 ("we", "platform", "kopi77") collects, uses, stores and protects your personal information when you use our platform at https://kopi77.ws.

Kopi77 takes the privacy of every Malaysian player who entrusts us with their personal information seriously. We operate in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. This policy applies to all users of the kopi77 platform who access our services via our website, mobile app, or any digital channel we operate.

Kopi77 only collects data necessary to provide you with a safe, seamless, and high-quality service. Below is a summary of the data we collect:

Every piece of data kopi77 collects has a clear and legitimate purpose. We use your information solely for the following:

• Account Management: Securely create, verify, and manage your kopi77 account.
• Transaction Processing: Processing deposits and withdrawals via your preferred Malaysian payment methods, ensuring your funds are safe and transferred promptly.
• Legal Compliance: To meet AML (Anti-Money Laundering), KYC, and financial regulatory requirements applicable in Malaysia.
• Platform Security: Detecting and preventing fraud, misuse, and unauthorised access to your account.
• Service Improvement: Analysing usage patterns in aggregate (without identifying individuals) to improve the kopi77 platform.
• Customer Support: To provide accurate and effective assistance whenever you reach out to the kopi77 support team.
• Responsible Gambling: Monitoring gameplay patterns to identify early signs of problem gambling and offer appropriate support.
• Marketing Communications: To send you relevant kopi77 promotional information and offers (subject to your notification preferences).

Kopi77 does not use your data for any purpose beyond those stated above without first obtaining your consent.

Under Malaysia's Personal Data Protection Act 2010 (PDPA), kopi77 processes your personal data on the following lawful bases:

• Contract: Data processing required to fulfil the service agreement between you and kopi77 — including account management and financial transaction processing.
• Legal Obligation: Processing required to comply with applicable Malaysian laws, including AML and KYC requirements.
• Legitimate Interest: Processing for fraud prevention and platform security purposes, benefiting all kopi77 users.
• Consent: For marketing communications and the use of non-essential cookies, kopi77 obtains your explicit consent, and you may withdraw that consent at any time.

Kopi77 does not sell, rent or share your personal data to any third party for marketing or commercial purposes without your explicit consent. However, in the following limited circumstances, we may share your data:

5.1 Accredited Service Providers

Kopi77 works with selected service providers who assist us in operating the platform — including payment gateway providers (for processing Touch 'n Go, DuitNow, GrabPay, Boost, ShopeePay and FPX transactions), game providers (such as Pragmatic Play, PG Soft, Evolution Gaming) and cloud service providers. All these providers are bound by strict confidentiality agreements and may only use your data for the purposes specified in those agreements.

5.2 Legal Requirements

Kopi77 may be required to disclose your personal data if mandated by Malaysian law, a court order, or an official investigation by a competent authority.

Kopi77 invests heavily in security infrastructure to ensure your data remains protected at all times. Our key security measures include:

• 256-bit SSL Encryption: All communications between you and the kopi77 platform are encrypted using banking-grade TLS/SSL protocols.
• Stored Data Encryption: Sensitive data stored in kopi77's databases is encrypted using AES-256 — one of the strongest encryption standards available.
• Tiered Access Controls: Only staff who require access to perform their duties are permitted to view user data, and all access is logged for audit purposes.
• Intrusion Detection System (IDS): Continuous 24/7 monitoring to detect and respond to any unauthorised access attempts.
• Two-Factor Authentication (2FA): Available to all kopi77 accounts as an additional security layer — we strongly encourage all players to enable it.
• Independent Security Audits: kopi77 undergoes regular security audits by accredited third parties to identify and remediate any vulnerabilities.

Kopi77 retains your personal data only for as long as necessary for the purpose it was collected, or as required under applicable Malaysian law. The following are general data retention guidelines:

• Active Account Data: Retained for as long as your account is active or until you request account closure.
• Financial Transaction Records: Retained for a minimum of 7 years as required under Malaysian financial and taxation laws.
• Support Communication Logs: Retained for 2 years for reference and dispute resolution purposes.
• Technical Data & Logs: Retained for 12 months for security and troubleshooting purposes.
• Marketing Data: Retained until you withdraw your consent to receive marketing communications.

Once the retention period expires, your data will be securely deleted or anonymised in accordance with kopi77's standard procedures.

Under Malaysia's PDPA 2010, you have the following rights regarding your personal data held by kopi77. We fully respect these rights:

Kopi77 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

9.1 Essential Cookies (Required)

These cookies are required for the core functionality of the kopi77 platform — including login authentication, session protection and security. They cannot be disabled without affecting platform functionality.

9.2 Performance & Analytics Cookies

We use aggregated analytics to understand how players use the kopi77 platform — most visited pages, average time in-game, and more. This data is used to improve the platform and does not identify you personally.

9.3 Managing Cookie Preferences

You can manage or delete cookies through your browser settings. Please note that disabling certain cookies may affect your gaming experience on kopi77.

Kopi77 is a platform that restricted to individuals aged 18 and above only. We do not knowingly collect personal data from individuals under the age of 18.

If you believe your child or a minor has registered an account on kopi77, please contact us immediately at support@kopi77.ws. We will investigate the matter, close the account in question, and delete all associated data as promptly as possible.

Kopi77 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, new technologies, legal requirements, or other valid reasons.

When we make material changes to this policy, we will notify you via:

• Clear notifications on the kopi77 platform's main page
• Email to the registered email address on your account
• Update the "Last Updated Date" at the top of this document

We encourage you to review this Privacy Policy periodically. Your continued use of the kopi77 platform after any amendments take effect constitutes your acceptance of the updated policy.

If you have any questions, concerns or requests regarding this Privacy Policy or how kopi77 handles your personal data, our team is ready to assist.

We will process all privacy-related requests within 30 calendar days as required under Malaysia's PDPA 2010.